Privacy, in plain language

Who we are

QuotePilot is operated by MyEvent Labs. For privacy questions, contact hello@myevent-labs.io.

Information we collect

• Account information. Your name, email address and authentication data needed to sign you in.
• Workspace information. Your company name, currency, tax and margin settings, catalogue, team members and roles.
• Commercial content you enter. Clients, venues, briefs, quotes, line items, proposals and related notes.
• Billing information. Plan, subscription status and an identifier from our payment processor. We do not store card numbers.
• Operational data. Error logs, request identifiers and aggregate product events used to keep the service working.

How brief content is handled

When you run an analysis, the brief text and the matching catalogue candidates are sent to the configured artificial intelligence provider to produce a structured scope. The request is made from our servers. We do not reuse your briefs or proposals to train models, and we do not sell your content.

Your briefs often contain a client's personal information. You are responsible for having a lawful basis to hold that information and for deciding what to paste into the product.

Why we collect it

• To provide the quoting service you have asked for.
• To calculate totals, tax, profit and margin from your own rates.
• To send transactional email you request, such as a proposal to your client.
• To secure the service and diagnose faults.
• To meet legal and accounting obligations.

Who we share it with

We use a small number of service providers to run the product: hosting and database infrastructure, an artificial intelligence gateway, a payment processor and an email provider. Each receives only what is necessary for its function. We do not share your commercial content for advertising, and we do not sell personal information.

How long we keep it

Workspace content is kept while your account is active. When a workspace is deleted, content is removed from the active system and from routine backups according to the platform backup cycle. Limited records may be retained where law requires it, such as invoices.

Access, export and deletion

You can export your quotes and proposals as PDFs from within the product. To request a full export or the deletion of your workspace, email us. We will confirm the request with the workspace owner before acting. Deletion of a workspace is a deliberate, confirmed action and is logged.

Security

Controls are described on the security page. Client data your workspace stores is isolated from every other workspace by row level security in the database, not by application logic alone.

Changes

If this policy changes in a way that affects what we do with personal information, we will tell workspace owners by email before the change takes effect.